Privacy Policy

1. Information We Collect

We may collect the following information:

• Business Information: Company name, contact details, subscription plan.
• User Information: Names, emails, phone numbers of sellers and staff users.
• Customer Information (from seller's customers): Names, phone numbers, order details, chat history, payment instructions.
• Transaction Information: Sales records, invoices, payment confirmations.
• Technical Information: Device details, login activity, usage patterns.

2. How We Use Information

We use the collected information to:

• Automate responses and interactions with the seller's customers.
• Facilitate and track sales transactions.
• Provide sellers with virtual accounts and payment collection options.
• Manage inventory, orders, and business insights.
• Improve platform performance and customer experience.
• Ensure compliance with applicable laws and regulations.

3. Sharing of Information

We may share information with:

• Payment Partners / Fintechs / Banks to process payments securely.
• Technology Service Providers (cloud hosting, analytics, AI tools).
• Legal Authorities if required by law.

We do not sell personal data to third parties.

4. Data Retention

We retain business and customer data for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

5. Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Users and customers may:

• Request access to their personal data.
• Request correction or deletion of data (subject to legal and contractual obligations).
• Opt out of certain data uses.

7. Third-Party Links

Our platform may link to third-party services (social media, payment gateways). Their privacy practices are governed by their own policies.

8. Contact Us

If you have questions about this policy, contact us at: hello@pushahq.com